Terms of Service

1. Acceptance of Terms

By accessing and using the Little Willow Book House website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, Payment Policy, and Refund and Returns Policy. These Terms apply to all visitors, users, and others who access or use the Website.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our Website. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Eligibility

To use our Website and make purchases, you must:

• Be at least 18 years of age, or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable law
• Provide accurate, current, and complete information when creating an account or placing an order

If you are under 18, you may use our Website only with the involvement and consent of a parent or legal guardian.

3. Account Registration

While browsing our Website does not require registration, you may choose to create an account to facilitate purchases and track orders.

Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from your failure to protect your account information
• You may not use another person's account without permission
• You may not create an account using false or misleading information

4. Products and Services

Product Descriptions

We strive to provide accurate descriptions and images of all books and products offered on our Website. However:

• We do not warrant that product descriptions, images, or other content is accurate, complete, or error-free
• Colors and images may vary from actual products due to display settings
• Used books are sold in the condition described and may show normal signs of wear
• We reserve the right to correct errors, inaccuracies, or omissions at any time

Product Availability

• All products are subject to availability
• We reserve the right to limit quantities of products offered
• We may discontinue products at any time without notice
• Prices and availability are subject to change without notice
• We reserve the right to refuse or cancel orders for any reason

5. Pricing and Payment

Prices

• All prices are listed in US Dollars (USD)
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Sales tax will be added where applicable
• Standard shipping is free on all orders

Payment Terms

Payment must be received before orders are processed. We accept payment through Stripe, which processes major credit cards, debit cards, and digital wallets. For complete payment information, please review our Payment Policy.

6. Orders and Fulfillment

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Inability to verify payment information

Shipping and Delivery

• We ship to addresses within the United States and internationally
• Standard shipping is free with estimated delivery of 3-8 business days
• Delivery times are estimates and not guaranteed
• Risk of loss and title pass to you upon delivery to the carrier
• You are responsible for providing accurate shipping information

7. Returns and Refunds

Our return and refund policy allows returns within 30 days of receipt for most items. Complete details are available in our Refund and Returns Policy, which is incorporated into these Terms by reference.

Key points:

• Items must be returned in original condition
• Return authorization required before shipping returns
• Refunds processed within 5-7 business days of return approval
• Some items may not be eligible for return

8. Prohibited Uses

You agree not to use the Website:

• For any unlawful purpose or in violation of these Terms
• To impersonate any person or entity
• To interfere with or disrupt the Website or servers
• To transmit viruses, malware, or other harmful code
• To collect or harvest information about other users
• To engage in automated data collection without permission
• To attempt unauthorized access to any part of the Website
• To engage in any fraudulent activity
• To violate any applicable laws or regulations

9. Intellectual Property Rights

Our Content

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Little Willow Book House or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Use of Content

You may access and use the Website for your personal, non-commercial use only. You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use any content for commercial purposes without our written permission
• Remove any copyright or proprietary notices
• Transfer or sell any content to another person or entity

10. User Content

If you submit reviews, comments, or other content to our Website, you grant Little Willow Book House a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world.

You represent and warrant that:

• You own or control all rights to the content you submit
• Your content does not violate any third-party rights
• Your content is not defamatory, obscene, or otherwise objectionable
• Your content does not contain viruses or harmful code

11. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Little Willow Book House. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Little Willow Book House shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party websites or services.

12. Disclaimers

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LITTLE WILLOW BOOK HOUSE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or use of our servers
• Interruption or cessation of transmission to or from the Website
• Bugs, viruses, or other harmful code transmitted through the Website
• Errors or omissions in any content

Our total liability to you for all claims arising from or relating to the Website or these Terms shall not exceed the amount you paid to us in the six months preceding the claim, or $100, whichever is greater.

14. Indemnification

You agree to defend, indemnify, and hold harmless Little Willow Book House and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Website
• Your violation of any law or rights of a third party
• Any content you submit or transmit through the Website

15. Dispute Resolution and Governing Law

Governing Law

These Terms and any disputes arising from or relating to them shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Jurisdiction

You agree that any legal action or proceeding arising from or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts located in Marin County, California, and you consent to the personal jurisdiction of such courts.

Informal Resolution

Before filing a claim, you agree to contact us at beulape91782@gmail.com to attempt to resolve the dispute informally.

16. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies
• Discontinuation or material modification of the Website

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our collection and use of personal data as outlined in the Privacy Policy.

18. Force Majeure

Little Willow Book House shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, governmental actions, natural disasters, or interruptions in internet or telecommunications services.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.

20. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by Little Willow Book House.

21. Entire Agreement

These Terms, together with our Privacy Policy, Payment Policy, and Refund and Returns Policy, constitute the entire agreement between you and Little Willow Book House regarding the use of the Website and supersede all prior agreements and understandings.

22. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be effective immediately upon posting to the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

23. Contact Information

Questions about these Terms should be sent to us using the contact information below.